Privacy Policy

Introduction

Novenas ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Display name (optional)
• Profile picture (optional)

You may sign in using Email/Password, Google Sign-In, or Apple Sign-In. When using third-party sign-in providers, we receive basic profile information they provide.

Usage Data

We collect information about how you use the app:

• Novena progress and completion history
• App preferences (language, notification settings)
• Subscription status

Device Information

We automatically collect:

• Device type and operating system
• App version
• Crash reports and error logs

How We Use Your Information

We use your information to:

• Provide and maintain the app
• Sync your prayer progress across devices
• Send prayer reminder notifications (if enabled)
• Process subscriptions and purchases
• Improve app performance and fix errors

Third-Party Services

Our app uses the following third-party services:

Data Storage and Security

Your data is stored securely using Firebase Cloud Firestore. We implement appropriate security measures to protect your personal information.

Push Notifications

With your permission, we send prayer reminder notifications. You can disable notifications at any time in the app settings or your device settings.

Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Opt out of notifications

To exercise these rights, contact us at the email below.

Children's Privacy

Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Data Retention

We retain your data for as long as your account is active. Upon account deletion, your data will be removed from our systems.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app.

Contact Us

If you have questions about this Privacy Policy, please contact us at: support@hatchi.io

Website analytics and privacy choices

Website section updated: October 25, 2026. This section applies to www.novenas-app.com and supplements the mobile application policy above.

With your permission, this website uses Google Analytics 4 to measure visits, traffic sources, approximate location and device information, pages and novenas viewed, selected prayer days, saved novenas, reading actions, and clicks to download or open the app. We use reports to understand popular prayers and improve the website. Analytics uses browser identifiers and cookies; it is not anonymous collection.

Google Analytics is not loaded until you accept analytics cookies. You can decline and still use the full prayer library. Use Cookie preferences in the footer to change your choice. Withdrawing consent stops website analytics and removes its accessible Google Analytics cookies. We remember your choice in your browser for up to 180 days. Google Analytics cookies are configured to expire after 180 days without extending their lifetime on each visit.

We do not send typed search terms, private prayer intentions, email addresses, or app account identifiers to website analytics. We remove query strings and fragments from measured page URLs and send only the referring website's origin. Advertising personalization and Google signals are disabled in the website tag. Saved prayers and text-size preferences remain in your browser independently of analytics consent.

Store links contain campaign tags to help measure website referrals. A store-link click is not proof of an installation. Apple and Google provide their own acquisition reporting, subject to their reporting and privacy limits.

Google processes analytics information under its Privacy Policy. Learn how Google uses information from sites that use its services. Website analytics is not enabled on local development or preview hosts.